[Non-definitive document - updated on 26/01/2023]


Here are the legal terms and conditions that govern the site www.valentinabag.it (hereinafter the "Site"). By accessing the site, users undertake to accept and agree to comply with all the conditions contained in this declaration. The site is owned by VALENTINA Srl. The owner can modify the contents of the site at any time, including the commercial conditions expressed therein, without giving any notice. VALENTINA Srl declines all responsibility for the possibility that, due to a particular configuration of the computer used by the Customer or its malfunction, the colors of the products displayed on the site may slightly differ from the original ones.


The sale of the products present in the specific section of the site (hereinafter "Products") is governed by the following General Conditions of Sale formulated in accordance with the legislation on contracts concluded outside commercial premises. 


The expression "online sales contract" means the purchase and sale contract relating to the Supplier's movable tangible assets, stipulated between them and the Buyer in the context of a remote sales system through telematic tools, organized by Supplier.

The term "buyer" means the natural or legal person who makes the purchase, through the appropriate section of the site www.valentinabag.it, referred to in this contract.

The term "supplier" means the company VALENTINA SRL with headquarters in via Portugal, 17 - 47922 Rimini with tax code / VAT no. registration in the business register 04133200404


With this contract, the Supplier sells and the Purchaser remotely purchases the movable tangible goods indicated and offered for sale on the site via telematic tools. www.valentinabag.it.


The purchase implies the acceptance of the conditions of sale that regulate the contract for the supply of the products, as well as the consent to the processing of personal data

The purchase contract is concluded through the exact compilation of the request form and the consent to the purchase expressed through the adhesion sent online, always after viewing a web page summarizing the order, printable, in which the details of the purchaser and of the order, the price of the purchased goods, the shipping costs and any additional accessory charges, the payment methods and terms, the address where the goods will be delivered, the delivery times and existence the right of withdrawal.

When the supplier receives the order from the buyer, he sends a confirmation e-mail or displays a printable order confirmation and summary web page, which also contains the data referred to in previous point

The contract is not considered completed and is ineffective between the parties in default of what is indicated in the previous points

VALENTINA SRL reserves the unquestionable right to accept or not the purchase order sent by the customer. Valentina srl, without prejudice to the provisions of the following paragraph, undertakes to proceed with the customer's order or to warn him of any problems, without delay and in any case no later than 7 days from the day following that in which the customer has sent the order. It is understood that the execution of the order is subject to the actual availability of the products. In case of lack of availability of the product and / or in case of non-acceptance of the order, Valentina srl ​​will promptly inform the customer and reimburse the same if the payment has already been made.


The Products are shown in the on-line Catalog and in the specific section of the site in such a way as to correspond, as much as possible, to the exact characteristics they possess. The images published having the value of generic informative material may not exactly correspond to reality.


The price of the Products is that resulting from the Price List published on the Site and in effect at the time the order is sent by the Customer. The prices of the Products published on the Site are inclusive of standard packaging and / or packaging and VAT (with the exception of non-EEC countries). Prices include transport and delivery costs. All the aforementioned costs (delivery and packaging / special packaging), not included in the prices of the Products published on the Site, will be separately indicated in the order summary and confirmed in the order acceptance e-mail that will be sent to the customer by part of VALENTINA SRL. Furthermore, for deliveries to be made in EU states other than Italy and in other states, to Campione d'Italia, Livigno, the Channel Islands and the Canary Islands, the prices of the Products published on the website are always intended not to include:

  • any taxes and / or sales taxes.
  • any taxes and / or customs duties.
  • any other tax and / or charge applicable to the delivery of the Products ordered.

The Customer will be required to pay all taxes and customs duties applicable in the country of delivery of the Products ordered. Any and all charges or costs relating to customs clearance of the Products delivered will remain the exclusive responsibility of the recipient of the delivery. Orders are invoiced in the currency of our sales price list of the country to which we wish to ship. The amount that will be charged to your credit card or your Paypal account may vary as it is based on floating exchange rates and bank charges. Customers are encouraged to contact their bank to request detailed information on exchange rates and bank charges relating to their transaction.


Payment by credit card of the Visa, Mastercard, American Express and Maestro circuits must be made online, at the time of transmission of the purchase order. The Customer will be asked to provide the details of his credit card in the purchase order and the request for debit of the corresponding amount will be forwarded only when the order is completed. The data of the Customer's credit card sent during the transmission of the purchase order are not accessible to VALENTINA SRL or to third parties and are received, in a protected manner against unauthorized access, on the secure servers of Paypal and Axepta which take care, on behalf of VALENTINA Srl, of payments by credit card. 


Since all transactions are processed by Paypal and Axepta, customers are guaranteed maximum security on the purchase. The Customer Service operators are in no way authorized to request or accept credit card numbers and / or details of validity of the same. VALENTINA SRL reserves the right to request additional documentation or information following the order, should the security systems of the payment platforms require it.


The buyer can withdraw from the contract in writing, without additional costs or penalties at his own expense and without motivation burden, within 14 days of receipt of the goods, by written communication to the email info@valentinabag.it. In this case, the return of the goods will be governed by the following clause.


Without prejudice to the foregoing, the customer may request Valentina srl ​​for any reason and at any time to collect the goods delivered, by e-mail to info@valentinabag.it. The request must clearly indicate the reason, in addition to the references of the invoice or the transport and delivery document. The request will be evaluated by Cuoieria Fiorentina, which will respond to the customer as soon as possible, and in case of acceptance will proceed to take back the goods.

In any case, the products must be returned complete, in perfect condition and in their original packaging or in any case repackaged in order to guarantee safe transport. The shipment must take place exclusively carriage paid (to be paid by the customer). The customer will in any case remain responsible for any damage to the goods or decrease in the value of the goods resulting from improper handling or alteration of the goods, or from negligence or carelessness of the carrier.


Valentina srl ​​lends to customers who purchase as consumers the legal guarantee referred to in the Consumer Code approved with Legislative Decree 06/09/2005, n. 206, for any lack of conformity of the goods with respect to the customer's order. According to the law, therefore, the consumer customer will have the right to restore the conformity of the goods free of charge by repair or replacement, or, if this is not possible, to a reduction in the purchase price or to terminate the contract. The guarantee will be effective if the lack of conformity occurs within two years from the delivery of the goods. The consumer customer will have the duty to report the lack of conformity to Cuoieria Fiorentina within two months of its discovery. However, the warranty does not cover damage caused by tampering, neglect, transport or any activity attributable to the customer and outside the control of Cuoieria Fiorentina.


The commercial relations between Valentina srl ​​and the buyers are governed exclusively by the following general conditions of sale, excluding any other agreement unless agreed in writing. For any aspect not foreseen, Italian law will be applicable, also for the interpretation of the conditions themselves. For any dispute that may arise regarding the application, execution, interpretation of the contract or of the general contract conditions, the Court of Florence, Italy will have jurisdiction. However, without prejudice to the protection guaranteed to the consumer customer by the mandatory provisions of the law of the country in which he habitually resides or is domiciled.

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